Store Information

RETURN POLICY

IN-STORE purchases that are NEW CLOTHING or accessories may be exchanged (for something else or store credit) in up to 7 days, with receipt and any packaging or tags. VINTAGE CLOTHING and SWIMWEAR is FINAL SALE. Sorry, no refunds.

ONLINE PURCHASES that are NEW CLOTHING or accessories may be refunded or exchanged in-store or by mail within 14 days of receiving your package. Please contact us prior to shipping back your order. Any VINTAGE or SWIM is final sale.

SHIPPING + DELIVERY

All orders are shipped PRIORITY with CANADA POST. Shipping costs are calculated with the CANADA POST Shipping Calculator. Please contact us if you have any questions or concerns about shipping costs.

Packages are mailed on regular business days, Monday thru Friday. Handling time may very between 1-3 days. We will provide a tracking number and confirmation e-mail once your package is on it's way.

Customs and import duties may be applicable on your order.

We are not responsible for lost or stolen packages and cannot refund any shipping costs.

Any orders $100 or over within the CONTUS will be shipped for free.

PAYMENT METHODS

IN-STORE, we accept cash, debit, and all major credit cards.

ONLINE, we accept all payments via PAYPAL.

We also accept CREDIT CARD payments via PHONE ORDERS. Please call 1 (416) 532 3662 and have your credit card and any pertinent information ready to go.

GIFT CARDS

GIFT CARDS bought IN-STORE may only be used in-store or via a PHONE ORDER. Please call us at 1 (416) 532 3662 and have your gift card number ready.

ONLINE GIFT CARDS may be redeemed online or in-store. Please print out the e-mail with your gift card information and bring it into the shop. To purchase an online gift card, click here.

SALES TAX

ONLINE ORDERS shipped within Canada will be charged HST.

ITEM AVAILABILITY

Merchandise available on the website is subject to change. Despite efforts in synchronizing stock from our home store with that of our online store, if an item you have purchased is indeed out of stock we will contact you immediately and give you the opportunity to exchange it or cancel your order with a full refund.