All mail orders are sent via Canada Post. Rates are calculated with the Canada Post shipping calculator at checkout. Canadian orders over $100 (before tax) ship free. Handling time may vary but orders typically go out same or next day, during our business hours.
Customs or duties may be applicable to certain orders. Due to the global pandemic, some shipments may take a bit longer to reach their destination.
Once it's out of our hands, we are not responsible for delayed or lost orders.
Express delivery with our courier service currently goes out daily, during business hours. Select the option at checkout.
Lead time is usually about 1 day for zone 1 and 2 (central Toronto). The greater Toronto area and other parts of Ontario (zone 3 and 4) is about 2-3 days.
To ensure prompt delivery, express orders need to be placed by 3pm daily. Orders placed after that will be shipped the following operating day.
Curb Side & In-Store Pick Up
Curb side and in-store pick-up is free and available daily during business hours at our 928 Queen St West, Toronto location. Just select it at checkout. We are open 11-7 Monday to Saturday and 12-6 on Sunday.
When picking up your item, please have your order number handy. You can either ask an associate at the front desk or call (416) 532 3662 and we'll meet you at the door. Please wear a mask even if you don't come into the store.