Shipping
All mail orders are sent via Canada Post and their partners. Rates are calculated with the Canada Post shipping calculator at checkout. Canadian orders over $150 (before tax) ship free. Handling time is currently 1-5 business days.
Customs or duties may be applicable to certain orders.
Once it's out of our hands, we are not responsible for delayed or lost orders nor can we control the logistics of shipping.
Express Delivery
Express delivery with our courier service goes out Monday-Friday, during business hours. Select the option at checkout.
Lead time is usually about 1 or 2 days for of Ontario and southern Quebec. Manitoba is usually 2-3 days, and the rest of the country is approximately 4 days, but this time can vary depending on your exact location. However, it is our fastest shipping option.
To ensure prompt delivery, express orders need to be placed by 3pm daily. Orders placed after that will be shipped the following operating day.
For customers who live in more remote or difficult to access parts of Canada, express delivery may not be possible. We will send your order with the fastest possible option, and refund you any difference in cost.
In-Store Pick Up
In-store pick-up is free and available daily during business hours at 928 Queen Street West and 1179 Queen Street East, Toronto. Just select it at checkout.
When picking up your item, please have your order number handy. Ask an associate at the front desk.
If an order has been fulfilled and is awaiting pickup, but requested to be cancelled, it will be subject to a restocking fee.
Orders that are not collected within 3 months will be considered abandoned.